Beginning Wednesday, July 23rd, Disney will begin testing a new standby system for entry to the Anna and Elsa Meet and Greet at Princess Fairy Tale Hall in Fantasyland at Magic Kingdom. The massive popularity of the hit Disney movie Frozen has spilled into the WDW parks as lines to see Anna and Elsa have been enormous. Standby wait times of up to 300 minutes have been regularly reported since the princesses arrived at Princess Fairy Tall Hall in May 2014. Fast Pass reservations via Disney online system, My Disney Experience, seem to fill up as soon as a new day starts, leaving guests frustrated in getting a chance to see these currently popular Disney characters.
As such, reliable sources have confirmed to Temporary Tourist that Disney will begin testing a different system in which guests can visit Anna and Elsa at the Princess Fairy Tall Hall.
How will this system work?
Starting at the park opening at 9:00 AM on Wednesday, July 23rd, Cast Members will allow guests to fill the standby line to its capacity, which is the shield just on the outside of the Hall. Once full, the line to Anna and Elsa will be considered closed. Guests who arrive after the line has been filled will be directed to Magic Kingdom Park Support, who will be located on the other side of the Courtyard Carrousel. Each guest will receive a pass with a comeback time on a “first come first serve” basis. The comeback time printed on each ticket will have a 30 minute window in which to return and enter the standby line to see Anna and Elsa. Once a guest has come back to Princess Fairy Tall Hall and enters the line, Disney expects the maximum wait to approximately 30 minutes.
How long is the testing period going to last?
At this time, Disney is planning on testing this system at the Anna and Elsa Meet and Greet for three days beginning Wednesday, July 23rd and lasting until Friday, July 25th. Our source has not confirmed any further testing past July 25th.
How will Fast Pass+ work during the testing period?
Fast Passes will still work as usual. (9
FastPass+ Fast Pass reservations per hour – yes it really is that low!) Guests who have a reserved Fast Pass during the testing phase will still be able to access the Fast Pass line to see Anna and Elsa. Guests can still log into My Disney Experience and attempt to reserve a Fast Pass during the testing phase, as well.
How will guests with a DAS card visit Anna and Elsa during the testing period?
DAS users will also need to visit the Magic Kingdom Park Support group to get a ticket. Comeback times will not be written on the DAS cards for Anna and Elsa during this testing phase. DAS users, however, will be given a ticket similar to other guests, but DAS users will enter the FP line rather than the standby line. Of note – No change to the Make-a-Wish system in place, those guests will still receive immediate access.
How many passes will Disney be giving out during this time frame?
As this time, it’s believed Disney will only be handing out 80 passes per hour for the entire testing day. Once all passes have been distributed for that day, no more passes will be given. As such, no more guests will be allowed to enter the line to see Anna and Elsa on that day. These 80 passes per hour do not include any Fast Passes given for visiting Anna and Elsa. Only 9 Fast Passes per hour per day are distributed to guests for Anna and Elsa. EDIT: This does not include Fast Pass+ reservations. Disney allots 9 Fast Passes per hour per day in the Magic Kingdom park for the Anna and Elsa Meet and Greet.
Sounds pretty radical. Is this a new system to Disney?
This new system is not new to Disney. Two attractions/shows at DisneyWorld’s Hollywood Studios currently utilize a similar system. For the First Time in Forever: A Frozen Sing-Along Celebration currently runs up to seven shows a day and hands out comeback times for one of the shows to guests who want to see the show. Also, the Legend of Captain Jack Sparrow also utilizes comeback times for guests to see this show as well. This is a change from the standby line when the show was first opened.
Are any other attractions going to be testing this system besides the Anna & Elsa Meet and Greet?
Yes, two other attractions will be entering testing on this system 7/23/2014 – Soarin at Epcot and another attraction currently unknown by our sources (in the Temporary Tourist’s opinion, we believe the other attraction will be Toy Story Mania or Test Track, again that is what we think, but not confirmed)
Of note, none of the Princess meet and greets will be affected. Their queues are to remain unchanged.
Ever have the chance to meet Anna and Elsa? Here’s our video of Carson’s meeting:
CONFIRMED – Thanks to @WDWPres