Hotel three – – Since the Double Tree Inn was booked solid for the rest of our stay, we had to move to another hotel. After a quick search on Hotwire, we came across a deal for $63 a night in the Centennial area. So we booked it. After paying for three nights, we were shown that we would be staying at the Ramada Centennial Airport. I was a little excited about this because I thought we would get the chance to take Carson over to look at the planes. That didn’t happen.
Ok so to my review – This Ramada has the potential to be a nice hotel, it really does. It has all the things needed, a little convenience shop, an indoor pool, fitness center, business center, a wonderful hot breakfast, large rooms, guest laundry and a great location. BUT – and I mean but, it is in dire need of some tlc. The pool area was so disgusting, standing water that has molded, that we wouldn’t even get in. Other than the front entrance, the side entrance near the pool, missing any sort of security. Anyone anytime of day can walk right in and no one would know. The carpet needs a deep cleaning, room numbers need to be rehung (many rooms were missing them).
Our room was huge and had a kitchenette – a small fridge, a full size refrigerator, a microwave, cabinets, a sink and a breakfast bar. Which I LOVED. this made it so much easier for me to take care of Courtney’s bottles, Carson’s snacks and our food.
Now one thing that really upset me, Our second day there, we left for the day and house keeping came and took care of the room. The night before Carson’s chocolate milk had leaked in our bed, and I made sure to tell housekeeping before we left for the day that our sheets needed to be changed. When we returned back to our room before going to dinner, I noticed that while housekeeping had been in our room, our bed was not changed or made. There was a bright green piece of paper on it, so I went and picked it up. It read that there were too many personal items on the bed so they couldn’t make our bed. UMMMMMMM there was a hat and the boxers that I wear to bed. Oh was I mad! I have stayed at many hotels, and never have they not made my bed because we left something on it. Well I went down to the front desk and said, I need housekeeping to come back to our room to change our sheets. She informed me that housekeeping was gone for the day. WHAT!?!?! I let her know that I specifically requested that our sheets be changed, and no one said anything to us about that if we left anything on our bed it wouldn’t be touched. She just smiled and said, oh yeah, we have had too many guests complain of things missing off their beds so housekeeping has been told to not touch a bed if there is anything on it. (a prime example of hiring bad staff and punishing your patronage) I am thinking that is information that you should tell your guests while they are checking in, or perhaps leave a little sign or note in the room about this. I did tell her that I didn’t really care if housekeeping was there or not, our bed needs to be changed, I asked earlier and was informed that it would be. She said she would deal with it, and I left. When we did get back to our room that evening, the bed was changed. But wow really?
The floor in our room, while it appeared to be clean, it was really quite gross. Courtney was black on her knees and the front of her outfits whenever she crawled around. A good deep cleaning is needed, a bunch of minor repairs. The guest laundry was filthy, with standing dirty water and one of the dryers was broken, but the machines that did work, worked great. At $3 a load for washing and drying it wasn’t too bad. I would recommend bringing your own laundry detergent. They charge $1 for one of the little boxes of ALL and the vending machine is empty, and they hadn’t stocked the little store. We asked the front desk girl, who went and got one out of the back for us.
This is a hotel that I would stay in again if I was going to be there for an extended period of time. It was dirty and needs some TLC, it wouldn’t be my first choice, but it was fine if you didn’t want to swim and don’t mind a few broken things around.